Episode 032 Workflow Options: BK Fastlane

Every vendor at next year's bankruptcy conventions will say their product "uses AI." The better question is what the AI is actually allowed to do without a lawyer signing off. Colorado consumer bankruptcy attorney Matt McCune, a returning guest, gives a live first look at BK Fastlane, the AI-driven intake and document platform he built for consumer bankruptcy practices. Throughout, Ron keeps returning to one question: where does the lawyer stay in control?

In this episode:

- The debtor-facing secure portal: account creation, multifactor authentication, firm branding, and "Sarah," the AI onboarding agent
- An intake form mapped to the schedules, the voluntary petition, and the Statement of Financial Affairs, with required fields and hard stops
- A "never ask for a document you don't need" rule: no mortgage statement if there's no house, no pay stubs if there's no job
- How the client screws up the form, and how the software gets them back on track
- The attorney-facing CRM workspace and its four-stage pipeline, from new lead to ready for petition prep
- AI document review: the AI suggests accept or reject, but a human approves every document, including high-confidence ones, "for now"
- The automated chase list: daily follow-up emails for rejected or missing documents, so nobody on staff has to call the client
- The AI tab: an instant means test analysis, a confidence score, and a case complexity score
- Matt's cardinal rule: the AI never takes an action, especially with the client, without lawyer approval
- Ron's question from his Infusionsoft days: how far do you let rules-based client emails run on their own once AI can customize them?

We also discuss:

- Two intake paths: a free consult for routine cases, and a paid $250 consultation for complex or messy ones
- The three-phase roadmap: intake and CRM now, post-filing workflows next, electronic filing and petition prep last
- Why a bankruptcy-only "vertical" product can do things a horizontal platform like Clio can't
- Passkeys vs. multifactor authentication, and the bankruptcy court's new authenticator app requirement
- Users vs. Builders: why Matt wants early-adopter "builder" firms now and Flintstones firms after all three phases ship
- Matt's years of suing bad-actor bankruptcy lawyers under Sections 526, 527, and 528, and why that shaped his mission for the product

Watch the full demo on YouTube:
https://youtu.be/pEbOWwf8tHM

Click here for a PDF slideshow of the software demo

Key Takeaway

The most important thing in this demo isn't a feature. It's the approval button. Matt built BK Fastlane so the AI can read a pay stub, flag a fuzzy Social Security card, and run a means test, and still not move a document or send an email until a human says yes. His answer to whether high-confidence documents should skip review was blunt: not yet. "I don't trust it. I don't think anyone should trust it."

Matt himself drew the line between Users and Builders. Right now he wants early-adopter firms that are curious about how this gets built but have no time to build it themselves. His target for Flintstones lawyers is roughly a year out, once all three phases ship. If you're a Simpsons-stage consumer bankruptcy lawyer still stitching together four or five products, this is a look at where single-practice-area software is heading. It is not a recommendation to switch today.

Mentioned in This Episode

- Matt McCune, consumer bankruptcy attorney (Colorado), founder of BK FastPass
- BK Fastlane, the first product from BK FastPass
- NACBA (National Association of Consumer Bankruptcy Attorneys) and its April 2027 convention in Orlando
- Microsoft Azure
- Claude Cowork
- Clio, Clio Grow, Clio Manage, Clio Jubilee
- Lawmatics
- NextChapter
- Best Case
- PracticePanther
- Rocket Lawyer
- Infusionsoft (now Keap)
- Zillow
- BAPCPA (2005)
- 11 U.S.C. Sections 526, 527, and 528

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